Terms and Conditions

Scope of Application
These Terms and Conditions apply to all contracts for the rental of apartments (unit) for accommodation purposes concluded between RK3 Verwaltungs GmbH ("Homebound") and a guest (together the "Parties"), as well as to all further services and deliveries provided by RK3 Verwaltungs GmbH (Accommodation Agreement), unless the Parties have made individual agreements. Other terms and conditions are not recognized or shall only apply if expressly agreed upon in advance by the Parties.

Conclusion of Contract

1. By making a reservation, the guest offers to conclude an accommodation agreement. If the reserved unit is available, the guest will receive a reservation confirmation from Homebound. This acceptance of the guest's reservation establishes an accommodation agreement between Homebound and the guest. However, the guest does not acquire a right to the provision of specific units unless expressly agreed in writing as part of the accommodation agreement.

2. The contracting parties are Homebound and the guest using the accommodation. If a third party makes the reservation on behalf of the guest, this third party shall be jointly and severally liable with the guest for all obligations under the relevant accommodation agreement.

3. To make a reservation, the booking person must be at least 18 years old. Unaccompanied minors are not permitted to stay in a unit.

Reservations

1. Offers by Homebound regarding available units are non-binding and subject to change. Therefore, Homebound may, at its discretion, refuse to conclude an accommodation agreement.

2. There is no entitlement to an overnight stay in a specific unit. Homebound reserves the right to define industry-standard restrictions such as minimum stays, booking guarantees, or deposits for certain dates.

Cancellation Deadlines

1. A reservation is considered guaranteed when the guest’s payment has been received. A guaranteed reservation may be canceled by the guest free of charge in accordance with the specified cancellation terms by providing the reservation number. The customer’s right to cancel expires if they do not exercise their right to withdraw by the agreed date.

2. After the cancellation deadlines have passed, cancellation is excluded, and Homebound retains the right to the agreed compensation - minus any saved expenses - despite non-utilization of the service. This also applies in the event of no-shows or if the guest departs earlier than agreed. For multi-day guaranteed reservations, all subsequent nights from the second night onwards will be canceled in the event of a no-show, and the guest has no entitlement to the subsequent nights.

3. Simple reservations, i.e., reservations not yet guaranteed by guest payment, are valid up to 5 days before the day of arrival. After 6 p.m., the reservation automatically and free of charge expires, and Homebound may rent out the reserved unit to others.

Overnight and Other Rates

1. The applicable prices are those indicated by Homebound at the time of contract conclusion. The prices are total gross prices and include all applicable taxes, fees, and charges. Local charges, such as tourist taxes, are not included and will be billed separately as required by municipal law.

2. In the event of changes to tax rates, fees, or charges, as well as the imposition of new taxes, fees, and charges not previously known to the parties, Homebound reserves the right to adjust prices accordingly. For contracts with consumers, this applies only if the period between contract conclusion (booking confirmation) and contract adjustment exceeds four months.

3. Homebound may condition its consent to a reduction in the number of booked units, Homebound’s service, or the length of stay requested by the guest upon an increase in the unit price and/or the price for Homebound’s other services.

Payment Terms

1. The total price for the booked accommodation services must always be paid in advance by the guest.

2. Accepted payment methods are MasterCard, Visa Card, Diners Club, and JCB. Cash payments are excluded.

3. For subsequent charges arising from additional services used or violations of the Terms and Conditions, particularly incurred penalties, Homebound reserves the right to charge the amounts owed to the provided payment methods.

4. Homebound invoices without a due date are payable immediately upon receipt without deduction.

Usage of Reserved Units

1. A reserved unit is available to the guest from 3:00 p.m. on the day of arrival until 10:00 a.m. on the day of departure. The guest has no right to earlier or later provision.

2. Upon request and subject to availability, a later departure (Late Check-out) may be arranged in advance with Homebound. If Homebound agrees to a Late Check-out, it is entitled to charge €10.00 per additional hour. For departures after 2:00 p.m., the full daily rate (according to Homebound’s website) will be charged. There is no contractual right to a Late Check-out.

3. Should a guest fail to vacate the unit by 10:00 a.m., Homebound may charge 50% of the full daily rate (list price) for the unit’s overdue use until 2:00 p.m., and thereafter 100%.

4. Upon request and subject to availability, an early arrival (Early Check-In) may be arranged in advance. If Homebound agrees to an Early Check-In, it is entitled to charge €10.00 per additional hour. There is no contractual right to an Early Check-In.

Resale and Subletting

1. The resale/rental or transfer of reserved units is prohibited. Reselling units or unit quotas to third parties at prices higher than the actual unit prices is also prohibited. The assignment or sale of claims against Homebound is not permitted. In such cases, Homebound is entitled to cancel the booking, especially if the guest has provided incorrect information regarding the booking or payment.

2. Subleasing the provided unit or using it for purposes other than accommodation, as well as using spaces outside the rented premises for advertising, interviews, sales, or similar events, requires prior express written approval from Homebound.

3. Using the unit for any purpose other than accommodation, especially for commercial use, is explicitly prohibited.

Homebound’s Liability

1. If the contracting party is a consumer, the hotel’s liability for slight negligence is excluded, except in cases of personal injury. Homebound refers to and limits liability for consumers under § 6 para. 1 No. 9 of the Consumer Protection Act.

2. If the contracting party is a business, the hotel’s liability for slight and gross negligence is excluded. In this case, the contracting party bears the burden of proof for fault. Consequential, intangible, or indirect damages and lost profits are not compensated.